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Building Inspection and Plan/Peer Review Testimonials

Brookfield Properties

"This letter is to confirm Brookfield Properties' very positive experience working with IBTS and specifically its plan review group through design and redesign of a high-rise office building at 77 K Street NW in Washington DC. While it is true that IBTS was thorough in its review and accessible and responsive to our needs, what is most notable is that ultimately, IBTS's expedited plan review helped us receive our building permit from DCRA faster than we have received any permit in the District of Columbia, even for simpler projects. Too, in addition to the typical peer/plan review services that we expected, IBTS alerted us immediately to a specific challenge we would face with the DC Fire Marshal's Office regarding the location of the Fire Command Center in relation to the main building entrance. This single "heads up" observation prevented us from wasting perhaps several months in re-design, and contributed significantly to the success of the project. I continue to recommend IBTS plan review services to my colleagues and associates, and I look forward to working with IBTS on other projects. Thank you for helping our projects to succeed in this difficult and competitive market."

- James Berkon, Director of Design and Construction, Brookfield Properties

Landis Construction Corporation

"We've been very happy with the level of service and professionalism provided by IBTS. [Using IBTS] inspectors saves our company time and money for two reasons: (1) They show up when promised; and (2) They perform more than one inspection within any one site visit. Instead of having a skilled carpenter sitting around all day... we can keep that employee working."

--Christopher K. Landis, Landis Construction Corporation

District of Columbia Housing Authority

"Please allow me to comment on the services provided by IBTS to the District of Columbia under the Housing Quality Standards Inspection Contract. Your company's performance enabled DCHA to complete its annual inspections of housing units under the Housing Choice Voucher Program on schedule, and without IBTS, we would not have made those deadlines.

In particular, your efforts resulted in the recruiting, training and use of Housing Authority Residents to conduct all inspections. IBTS developed a Web-based system within 30 days to manage the project, delivering the reports to the agency via the Web. This system provided the current, up-to-the-minute status of all inspections during the entire inspection process. It contained a chronological collection of all correspondence and reports.

IBTS was able to handle an increased workload on short notice when additional inspections were requested. This resulted in the completion of over 1600 inspections in a three-month period. IBTS developed a Project Operations Manual to establish necessary work procedures to ensure uniform quality work. Your management team maintained excellent communications and coordinated its efforts with the Housing Authority.

I would like to thank IBTS for its professional management and technical expertise."

--Lisa Dean, Director Administrative Services/Contracting Officer, District of Columbia Housing Authority

City of Falls Church

"IBTS provides an important service to local jurisdictions. Particularly in times of rapid economic growth. I have been very impressed with the professionalism of the IBTS staff, and their helpfulness and flexibility in dealing with my staffing needs and deadlines."

--Doug Fraser, RA, CBO, Building Official, City of Falls Church

U.S. Department of Housing and Urban Development (HUD)

"[IBTS Management] has been especially helpful in controlling cost and maintaining an excellent quality of service during a time of reduced contract resources. They coordinate with federal program staff on a monthly basis to determine workload and priorities, and to ensure that costs do not exceed the level agreed to for the period of time discussed."

--Elizabeth Cocke, Deputy Director, Office of Manufactured Housing

Federal Emergency Management Agency

"I just wanted you to know that [the IBTS inspector] has performed brilliantly, in knowledge, ideas, computer skills, and has shown an incredible work ethic towards the group. It has been my pleasure to work with him and the others. I just thought you should know that from his efforts, many desperate hurricane victims are now in safe, sanitary housing."

--Craig Brown, Deputy Director, FEMA Florida Hurricane Ivan Strike Team Leader